Careers

Attention All Job Applicants:

Please disregard any email communications not directly from a @AMLiberty.com email address regarding any open positions posted on Indeed.com and other job posting websites. Please do not send any personal or sensitive information as this is a phishing scam and this person is in no way affiliated with American Liberty Hospitality.

To see all REAL current positions available see the updated jobs listed below.

 

We always have opportunities to join the growing ALH family and our success depends on the team members throughout our company. Thank you for your interest and please email your resume to careers@amliberty.com.

  • Front Desk Agent-Embassy Suite Houston Downtown

    Job Description:
    -Basic clerical duties (answering phones, scanning, copying and faxing documents)
    -Checking guests in and out of the hotel, ensuring accurate billing
    -Taking, dispatching and following up on all guest requests and complaints

    Job Requirements:
    -Standing for long periods of time

    Compensation: $10.00 – $11.00 Hourly

    Please send resumes or contact David Gilliland at David.Gilliland@Hilton.com

    Apply Now

  • Housekeeping Floor Supervisor-Embassy Suites Houston Downtown

    Job Description:
    *Responsible for opening/closing the Housekeeping department in the absence of the Executive Housekeeper.
    *Inspects rooms.
    *Communicates with other departments regarding issues with rooms.

    Job Requirements:
    *Previous experience required.
    *Must have flexible schedule. (May be required to work weekends or holidays)
    *Bilingual preferred.

    Compensation
    $13.00/hour

    To Apply
    Please send resumes or contact Rick Galyean at Rick.Galyean2@Hilton.com

    Apply Now

  • Corporate Director of Human Resources-ALH Corporate Office

    Position Description:

    The Director of Human Resources will have both a tactical and strategic role in the company’s day-to-day human resources function within its approximately 20 hotels and corporate office. He/she will be a key advisor to the President, Vice Presidents and CFO and have overall responsibility for managing the delivery of human resources services to all employees.
    This individual will be the key contact to ALH’s Professional Employment Organization (PEO), currently HROI. The DOHR will also work collaboratively with HROI and corporate executives to create, implement and adjust plans to build a Human Resources department within the ALH Corporate office to eventually bring services and HR functions in-house. The DOHR will eventually function as the head of such department.
    The DOHR will work with employees at every level of the organization regarding strategic and operational HR issues. The Director of Human Resources will play a major role in the company as it continues to expand and he/she will help lead the development of the overall culture of the company. 10-15% travel, by automobile and air, based on business needs, is required.

    Essential Functions

    Management:

    • Develop and implement goals and objectives for the Human Resources departments/administrators/General Managers at each property that are aligned with the company’s business objectives and initiate specific programs as needed.
    • Manage all initiatives relating to talent acquisition, culture development, benefits and compensation, organizational effectiveness, and core generalist functions.
    • Recommend, develop, implement and maintain policies, procedures, and standards related to human resources.
    • Assist hotel managers in the development of performance objectives and career development plans.
    • Track turnover, analyze data and make recommendations.
    • Advise senior management on any changes or modification to state or federal employment or related laws.
    • Manage the vacation schedules and time-off requests for all Management level and corporate office staff.
    • Manage and maintain ALL employee personnel files in a manner that is in keeping with local state and federal guidelines and any/all best practices as outlined by ALH and current PEO
    • Responsible for reporting all required functions of communication and administration of employment and benefits to current PEO
    • Train and monitor all property level Admin/HR Managers in proper hiring and on-boarding procedures for new hires; evaluate and share feedback with GM’s and corporate staff when necessary.
    • Train and monitor property level Admins/HR Managers in the administration of all HR processes including (but not limited to) personnel file maintenance, payroll reporting and maintenance, time-off tracking, disciplinary action, benefits information and enrollments, and PEO web based portal functions (training handled by PEO).
    • Maintain, continually assess and make recommendations for additions and amendments to the ALH Employee Handbook.
    • When necessary and directed to do so, DOHR may be asked to represent ALH to media resources

    Employee Relations:

    • Exercise professional judgment and discretion when advising managers on performance or disciplinary issues and ensure proper documentation is completed.
    • Maintain objectivity as mentor/coach/adviser when assisting in the management of conflict.
    • Assess employee environment. Implement employee opinion surveys as appropriate. Analyze data and make recommendations.
    • Initiate/oversee/direct employee relations efforts. Ensure that processes for managing employee performance are effectively implemented and that documentation is adequate.
    • Develop and/or revise job descriptions as necessary.
    • Plan and facilitate Annual and Quarterly training and education for management level employees as directed by ALH
    • Assist in planning and facilitating employee social events as directed
    • Boost employee morale and loyalty
    • Manage and maintain retention based programs that recognize anniversaries and birthdays for all ALH employees; current pin program upkeep and administration.

    Financial:

    • Meet or exceed financial obligations and profitability through cost control, labor productivity, workers’ compensation, unemployment compensation, and law related obligations.
    • Provide budget and forecast guidance and direction on related areas (benefits, recruitment, wages, and insurances).
    • Oversee payroll processes to ensure compliance with company guidelines and federal and state laws. Fulfill any necessary processing functions for payroll as needed for both properties and corporate office.
    • Monitor compensation program for, and advise management on, equity issues and industry standards.
    • Plan and measure performance standards while developing compensation matrixes and strategies tied to position responsibilities and performance where appropriate.
    • Provide or coordinate wage surveys when requested

    Benefits:

    • Work with PEO, brokers or whomever appropriate to assist ALH in securing cost effective benefit programs.
    • Implement and administer all benefit programs in accordance with company policy and state and federal regulations.
    • Function as the primary contact to PEO in all benefits administration
    • Report, follow-up and maintain knowledge of Unemployment Insurance claims on behalf of the Company that are handled by the PEO
    • Work with PEO and each hotel property to maintain and enhance safety and workers compensation programs. Ensure compliance with all OSHA regulations.
    • Respond to Workers’ Comp claims inquiries by forwarding to PEO and handling the gathering of any and all information need for such claims; monitor outcomes.

    Recruitment:

    • Develop and implement successful and cost-effective recruitment strategies.
    • Manage/Direct/Facilitate recruitment efforts to staff positions throughout the company.
    • Work with designated vendors, PEO and properties to manage employee verification processes and evaluate findings of background checks.
    • Facilitate company-wide New Hire Orientation and ensure completion at each location for every employee
    • Train and monitor property level Admins and HR Managers of proper New Hire and On-Boarding procedures

    Training/Organizational Development:

    • Assume a lead role in the developing of staff at all levels of the organization including mentoring and identifying growth potential.
    • Identify and implement organizational needs and develop strategies, processes, and tools that support business objectives.
    • Anticipate and plan for organizational change impacting human resources.
    • Conduct and analyze departmental, hotel, and company-wide training needs assessments.
    • Develop, recommend/select, implement, and/or oversee internal and external training programs to support organizational development initiatives.

    Safety and Quality:

    • Oversee implementation of Safety Management and Training program throughout the Company in conjunction with PEO and corporate office guidance.
    • Demonstrate commitment to continuous improvement through

    Qualifications and Requirements:

    Bachelor’s Degree or equivalent experience and/or certs required
    • PHR or other HR certification preferred
    • Minimum 5 years of experience HR leadership role
    • Prefer 2 years of experience in payroll and benefits
    • The ability to influence, lead change and role model positive behaviors
    • Excellent verbal and written communication skills
    • Experience in HOTEL or RESTAURANT or HOSPITALITY HR preferred
    • In depth knowledge of local, state (TX, LA, TN) and federal regulations and compliance that apply to HR
    • Hospitable spirit required
    • Ability to maintain highly confidential and sensitive information
    • Proficiency in all Microsoft Office applications
    • Varied HR Systems knowledge preferred
    • Ability to interact effectively with employees at all levels
    • Outstanding coaching and interpersonal skills with the ability to motivate and inspire

    Management/Non-Management:

    Management

    Status:

    Full Time

    To Apply:

    *Submit resume detailing your experience – email resumes to mkaplan@amliberty.com

    Apply Now

  • Maintenance Technician- Howard Johnson Beaumont

    JOB DESCRIPTION:
    Basic maintenance experience required. Pool maintenance a plus.

    Department:
    Housekeeping

    Supervisor:
    No

    Management/Non-Management:
    Non-Management

    Status:
    Full Time

    Job Pay Rate:
    Based upon experience

    Apply:
    Please send resumes or contact Suzanne Covlin at scolvin@amliberty.com

    Apply Now

  • General Manager-Hampton Inn Houma, LA

    Job Description:
    Scope: Responsible for the overall management of the property including sales and revenue generation, profitability, empowered guest service, quality assurance, and the overall cleanliness and condition of the property.

    Primary Responsibilities:
    Leads the hotel staff in all departments through effective communication, clearly defined and executable objectives, problem solving and ensuring departmental cost controls.
    Directs the activities of the hotel sales team, providing leadership and motivation necessary to implement effective sales and marketing strategies and to maximize the generation of all hotel sales/revenues.
    Develops and manages the departmental budget and monitors performance to ensure actual sales and goals meet or exceed established plans; accurately reports variances/projections.
    Directs the scheduling of staffing, cost expenditures, and weekly plan in-line with forecasted sales.
    Develops hotel-level tactical sales, marketing plans, and revenue management rate structures to support overall system-wide sales plans/strategies and programs. Creates an annual sales and marketing plan including strategies and action steps for each revenue category.
    Recruits, hires, trains, and provides career development for all management personnel; conducts performance evaluations and provides feedback to employees using company hiring standards and guidelines.
    Follows company policies and procedures and is able to effectively communicate them to subordinates.
    Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
    Fulfills Manager on Duty shifts.
    Maintains a professional image at all times through appearance and dress.
    Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws.
    Note: Other duties as assigned by Senior Management.

    Job Requirements:

    The minimum qualifications for this position are:
    *EXPERIENCE WITH HILTON WOULD BE A PLUS*
    • Minimum of two years’ General Manager experience
    • Extensive knowledge of forecasting sales and interpreting/analyzing results to plan and conducting budgetary analysis
    • Extensive knowledge of job skills, revenue management, recruiting, supervising, training and motivating managers
    • Demonstrated ability to understand customer requirements and translating these into solutions
    • Track record of leading and inspiring teams to meet or exceed goals
    • Ability to be assertive and persuasive without being aggressive
    • Excellent communicator with strong written and verbal communication skills
    • Track record of developing long term relationships and contacts
    • Ability to quickly evaluate alternatives and decide on a plan of action
    • Ability to work in a fast-paced environment and to maintain good working relationship with all departments and staff

    Management/Non-Management:
    Management

    Status:
    Full Time

    Compensation:
    Salary offering will be commiserate to the experience of the individual.

    To Apply:
    *Submit resume detailing your experience – email resumes to Scott Austin at saustin@amliberty.com

     

    Apply Now

  • Food and Beverage Manager-Hilton Garden Inn Houston Galleria

    Job Description:
    We are looking for a professional food and beverage manager to lead all F&B operations (restaurant, bar, room service, and banquets) and deliver excellent guest experiences. The successful candidate will be able to forecast, plan and manage all F&B orders, and lead a team of 16 employees. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

    Job Requirements:
    Candidate needs a background that includes food and beverage leadership, including banquets, in a hotel or related industry. Candidate will need to have experience managing hourly staff. Culinary degree or hotel/restaurant management bachelors degree is preferred.

    Compensation:
    $42,000-46,000

    To Apply:
    Please send resumes or contact Alison Brooks at Alison.Brooks@hilton.com

    Apply Now

  • Server / Attendant-Embassy Suites by Hilton - Houston Downtown

    This individual will be responsible for maintaining a Clean and Hospitable environment while servicing the Hotel’s World famous Breakfast. This individual may also be used in the Hotel’s Banquet Department as a Server. Ideally, this individual will have prior Server Experience or experience in Banquets. We are looking for an outgoing person that will continue the award winning legacy that this hotel has enjoyed. All necessary training will be provided.

    Job Requirements: Previous Server experience preferred.

    Compensation $8.50/hour

    Please send resumes or contact Jason Kaminski at jason.kaminski@hilton.com

    Apply Now

  • Director of Sales-Hampton Inn & Suites Austin-Airport

    Job Description:
    Develops and implements the total sales and marketing efforts of the hotel, including securing new accounts, maintaining existing accounts, supervising activities of sales personnel, and executing sales and marketing strategies to maximize the revenues of the hotel, within the Brand. All requirements of the position are expected to function within budgets and goals for the hotel.

    Primary Responsibilities:
    • Directs the activities of the hotel sales team, providing leadership and motivation necessary to implement effective sales and marketing strategies and to maximize the generation of all hotel sales/revenues, including transient and group room sales, food and beverage revenues (particularly social meetings and event revenue inclusive of catering and beverage revenues, meeting room rentals, audio visual, and banquet other revenue).
    • Develops and maintains relationships with key clients in order to produce group and/or convention business, to include room sales, food & beverage sales, catering/banquet services.
    • Develops and manages the departmental budget and monitors sales activities/performance to ensure actual sales meet or exceed established revenue plan; accurately reports variances/projections.
    • Directs the scheduling of conventions and group activities at the hotel and coordinates with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.
    • Develops hotel-level tactical sales and marketing plans to support overall system-wide sales plans/strategies and programs. Creates an annual sales and marketing plan including strategies and action steps for each revenue category.
    • Develops and maintains good relationships with officials and representatives of local community groups and companies, and attends out-of-town conventions to generate convention and group business.
    • Assists General Manager in the development and update of the hotel-level business plan to include input on hotel budget and sales goals and plans that support the overall business and sales strategies of the company.
    • Maintains an effective business plan. Coordinates, with corporate influence, a proactive public relations plan with action steps to drive awareness to the property.
    • Develops the revenue portion of the budget in conjunction with others as assigned as well as the marketing expense plan specifically related to the action calendar.
    • Recruits, hires, trains, and provides career development for all sales and catering personnel; conducts performance evaluations and provides feedback to employees using company hiring standards and guidelines.
    • Follows company policies and procedures and is able to effectively communicate them to subordinates.
    • Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
    • Fulfills Manager on Duty shifts.
    • Maintains a professional image at all times through appearance and dress.
    • Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws.
    • Other duties as assigned by supervisor or management.

    Relationships:
    • Internal: All hotel departments and sales staff: To communicate client expectations and/or staff.
    • External: Guests: To provide service.
    • Travel Agencies: To promote hotel services and generate business.
    • Competition: To stay informed of competitive strategies and business conditions.
    • CVB: To promote hotel services and generate business.
    • Governmental Agencies: To promote hotel services and generate business; discuss marketing/sales plan to ensure conformance to regulatory requirements.

    Job Requirements:
    The minimum qualifications for this position are:
    • Minimum of two years’ experience managing or leading a hotel sales team
    • Extensive knowledge of forecasting sales and interpreting/analyzing results to plan and conducting budgetary analysis
    • Extensive knowledge of sales skills, revenue management, recruiting, supervising, training and motivating managers
    • Demonstrated ability to understand customer requirements and translating these into sales solutions
    • Track record of leading and inspiring teams to meet or exceed sales goals
    • Ability to be assertive and persuasive without being aggressive
    • Excellent communicator with strong written and verbal communication skills
    • Track record of developing long term relationships and contacts
    • Ability to quickly evaluate alternatives and decide on a plan of action
    • Ability to work in a fast-paced environment and to maintain good working relationship with all departments and staff
    ***Working knowledge of MS Word, Excel and DELPHI, or similar sales management system***
    ***IHG systems experience a PLUS***

    Management/Non-Management:
    Management

    Status:
    Full Time

    Compensation:
    Salary offering will be commiserate to the experience of the individual.

    To Apply:
    *Submit resume detailing your experience – email resumes to saustin@amliberty.com

    Apply Now

  • Director of Sales-Hampton Inn & Suites Baton Rouge I-10 East

    Job Description:
    Develops and implements the total sales and marketing efforts of the hotel, including securing new accounts, maintaining existing accounts, supervising activities of sales personnel, and executing sales and marketing strategies to maximize the revenues of the hotel, within the Brand. All requirements of the position are expected to function within budgets and goals for the hotel.

    Primary Responsibilities:
    • Directs the activities of the hotel sales team, providing leadership and motivation necessary to implement effective sales and marketing strategies and to maximize the generation of all hotel sales/revenues, including transient and group room sales, food and beverage revenues (particularly social meetings and event revenue inclusive of catering and beverage revenues, meeting room rentals, audio visual, and banquet other revenue).
    • Develops and maintains relationships with key clients in order to produce group and/or convention business, to include room sales, food & beverage sales, catering/banquet services.
    • Develops and manages the departmental budget and monitors sales activities/performance to ensure actual sales meet or exceed established revenue plan; accurately reports variances/projections.
    • Directs the scheduling of conventions and group activities at the hotel and coordinates with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.
    • Develops hotel-level tactical sales and marketing plans to support overall system-wide sales plans/strategies and programs. Creates an annual sales and marketing plan including strategies and action steps for each revenue category.
    • Develops and maintains good relationships with officials and representatives of local community groups and companies, and attends out-of-town conventions to generate convention and group business.
    • Assists General Manager in the development and update of the hotel-level business plan to include input on hotel budget and sales goals and plans that support the overall business and sales strategies of the company.
    • Maintains an effective business plan. Coordinates, with corporate influence, a proactive public relations plan with action steps to drive awareness to the property.
    • Develops the revenue portion of the budget in conjunction with others as assigned as well as the marketing expense plan specifically related to the action calendar.
    • Recruits, hires, trains, and provides career development for all sales and catering personnel; conducts performance evaluations and provides feedback to employees using company hiring standards and guidelines.
    • Follows company policies and procedures and is able to effectively communicate them to subordinates.
    • Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
    • Fulfills Manager on Duty shifts.
    • Maintains a professional image at all times through appearance and dress.
    • Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws.
    • Other duties as assigned by supervisor or management.

    Relationships:
    • Internal: All hotel departments and sales staff: To communicate client expectations and/or staff.
    • External: Guests: To provide service.
    • Travel Agencies: To promote hotel services and generate business.
    • Competition: To stay informed of competitive strategies and business conditions.
    • CVB: To promote hotel services and generate business.
    • Governmental Agencies: To promote hotel services and generate business; discuss marketing/sales plan to ensure conformance to regulatory requirements.

    Job Requirements:
    The minimum qualifications for this position are:
    • Minimum of two years’ experience managing or leading a hotel sales team
    • Extensive knowledge of forecasting sales and interpreting/analyzing results to plan and conducting budgetary analysis
    • Extensive knowledge of sales skills, revenue management, recruiting, supervising, training and motivating managers
    • Demonstrated ability to understand customer requirements and translating these into sales solutions
    • Track record of leading and inspiring teams to meet or exceed sales goals
    • Ability to be assertive and persuasive without being aggressive
    • Excellent communicator with strong written and verbal communication skills
    • Track record of developing long term relationships and contacts
    • Ability to quickly evaluate alternatives and decide on a plan of action
    • Ability to work in a fast-paced environment and to maintain good working relationship with all departments and staff
    ***Working knowledge of MS Word, Excel and DELPHI, or similar sales management system***
    ***IHG systems experience a PLUS***

    Management/Non-Management:
    Management

    Status:
    Full Time

    Compensation:
    Salary offering will be commiserate to the experience of the individual.

    To Apply:
    *Submit resume detailing your experience – email resumes to saustin@amliberty.com

    Apply Now

  • Sales Manager-Days Inn / Hawthorn Suites - Killeen

    Job Description:
    The Sales Manager is responsible for developing and fostering relationships with key accounts and new clients through pro-active direct sales, marketing and tours of the hotel. They are also responsible for developing strategic action plans to drive sales revenue.

    Job Requirements:
    Submit weekly sales reports that provide clear, measurable progress on sales effort.
    Maintain relationships with key accounts and actively pursue new business.
    Periodically touch base with clients in-house to ensure guest satisfaction.

    Management/Non-Management:
    Management

    Status:
    Full Time

    Compensation:
    $32,000-$36,000 Annual Salary

    To Apply:
    *Submit resume detailing your experience – email resumes to bshaw@amliberty.com

    Apply Now

  • Front Office Supervisor-DoubleTree Galveston Beach

    Job Description:

    The Front Desk Supervisor is responsible for ensuring the operation of the Front Office, and Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Additional responsibilities include: managing the functional areas of guest registration, bell services, guest reservations etc… This individual will establish and maintain attentive, friendly courteous and efficient hospitality at the Front Desk, respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through reservation, comment cards, letters and/or phone calls in an attentive, efficient, and courteous manner. The Front Desk Supervisor will follow up to ensure guest satisfaction. This individual is also responsible for training and development, and counseling of all Front Desk staff. The Front Desk Supervisor will also be responsible for scheduling staff according to hotel needs and forecasted occupancy. Other relevant duties will be assigned.

    Job Requirements:

    1 Year – Front Desk Experience
    1 Year – Hilton OnQ Experience

    Compensation: $13.00 Hourly

    Please send resumes or contact fourest.mills2@hilton.com

    Apply Now

  • Revenue Manager-ALH Corporate Office

    Primary Duties and Responsibilities*

    This position would report directly to the Director of Revenue Management. The primary responsibility of this position is to assist the Director of Revenue Management with capacity thresholds, forecasting, group maintenance and distribution channel database integrity.

    Managing and maintaining group and transient inventory controls:
    • Daily review and implementation of room accommodation and rate inventory controls in GRO/ OnQ PMS and OnQ RMS. Includes weekly implementation of roll-in controls.
    • Work with Sales team to ensure effective and efficient management of group inventory daily – provide direction when needed on cutoff date extensions and additions to inventory.
    • Attend weekly group pick-up meetings.
    • Implement all blackout dates in GRO/ OnQ PMS and OnQ RMS and review monthly to determine if adjustments are needed
    • Maintain accurate demand information in GRO/ OnQ RMS
    • Work with Director of Front Office to ensure that sellout strategies are in place, and that OnQ PMS and R&I are balanced daily
    • Ensure OnQ FMS and the General Ledger are balanced daily as it relates to past Actuals

    Developing, monitoring and adjusting sales and pricing strategies:
    • Participate in weekly revenue management meetings, to include the following as standard agenda items: review of 120-day booking window pace for group and transient, pricing strategies, marketing opportunities and competitive environment.
    • Daily review daily detail, pick up report and Overrides report. Address concerns and action plans with Hotel team.
    • Coordinate and implement updates for SSG rates
    • Develop annual transient pricing with the DRM. Includes loading of all pricing into OnQ R&I. Ensure pricing in consistent in all distribution channels (OnQ PMS, GDS, Internet)
    • Advise Director of Revenue Management of marketing opportunities, particularly over need periods
    • Review and implement incentive programs in Front Office and Reservations, with particular focus on need periods.
    • Perform all functions of the Revenue Management Analyst as required.
    • Train property team members on key areas of Revenue / Yield Management.

    Provide critical analysis of strategies, room statistics and demand factors:
    • Review end of month rooms statistics reports including FMS, Monthly Revenue Management Reports, STAR, Key Hotel Marketing Reports, Report of Operations, and provide critical analysis on performance vs. forecasts and results of implemented strategies
    • Conduct displacement analysis of group business, as needed, to determine impact potential business will have on RevPAR.
    • Review all tentative and definite group bookings, to ensure that they support implemented strategies.
    • Complete weekly booking pace reports and analysis on pace, recommending strategy changes when needed.
    • Analyze group performance vs contract and forecast.
    • Analyze past and present trends and make recommendations for future strategies.

    Forecasting:
    • Work with DRM and prepare all Weekly, Monthly, Rolling Forecasts and Annual Budget for property of focus, using OnQ RMS, Excel, OnQ FMS, Delphi/DMPE, and Netrez/OnQ PMS

    Competitive and Demand Analysis:
    • Review all competitive shops on a consistent basis (at least once per week) and identify selling strategies and market trends.
    • Review Demand calendars, convention calendars and city event calendars to keep abreast of all demand generators.
    • Maintain historical data on events and performance on any promotions during these demand-generating events.

    Administrative and Reservations:
    • Participate in the training and development of the Revenue Analysts

    Supportive Functions:
    In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
    • Answer other hotel team member’s questions regarding revenue management in a friendly and courteous manner.
    • Provide training to other hotel team members on revenue management procedures and principles, as needed.
    • Ensure that all room’s statistics reports, including OnQ FMS, Report of Operations, and any other related reports are accurate and consistent.
    • Attends property Staff meetings, and other property specific meetings as requested by the General Manager.
    • Ensure that all revenue management related systems are maintained, including: OnQ RMS, OnQ FMS, OnQ PMS, DMPE/ Delphi, HIDB. Employ the assistance of the Director of Sales, Director of Front Office, Sales and Marketing Manager as needed
    • Contribute to the development of the marketing plan.
    • Maintain an organized and clean work area and hotel environment.

     

    Requirements / Qualifications

    The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

    • Excellent oral and written communication skills
    • Excellent organization skills
    • Ability to work well under pressure.
    • Appropriate professional appearance and demeanor.
    • Ability to deliver presentations in a concise, well-organized manner.
    • Proficient at statistical and competitive analysis.
    • Proficient in Microsoft Word, Excel and PowerPoint.
    • Certified in the use of GRO, OnQ RMS, OnQ R&I and other related systems or an ability to
    • quickly learn and utilize these systems.
    • Strong experience or adaptable training in the use of automated systems, personal computers and software programs.
    • Experienced as a Revenue Analyst; Related analytical experience essential.

    REQUIRED EXPERIENCE:
    • 4 year college degree required or equivalent work experience
    • Previous experience in Revenue Management
    • OnQ R&I and GRO certified
    • Working experience in Front Office operations/ Sales

    LICENSES OR CERTIFICATES
    RMU Certificate preferred

    Management/Non-Management:
    Management

    Status:
    Full Time

    Compensation:
    $50,000.00 – $58,000.00 / year – Salary offering will be commiserate with job experience.

    To Apply:
    *Submit resume detailing your experience – email resumes to chsui@amliberty.com

    Apply Now

  • Engineering / Maintenance-Best Western Plus Westchase

    JOB DESCRIPTION:
    •Maintain timelines and work schedule in accordance with the preventive maintenance program
    •Check work orders and night report for any assignment to be completed
    •Perform Preventive Maintenance work orders. For example:
    ◦Monitor and maintain all laundry and kitchen equipment
    ◦Maintain guestrooms using rooms preventive maintenance program
    ◦Change air-conditioning filters per the maintenance program
    ◦Check HVAC equipment; change filters, belts, bearings and lubricate as necessary. Also check for unusual noise or vibration, and adjust as necessary
    ◦Change or repair locks as needed
    •Perform general maintenance to guestrooms and public areas
    •Perform guest requests as assigned
    •Assist in all phases of repair work
    •Assist other engineering personnel as instructed by supervisor
    •Maintain cleanliness and organization of the work area
    •Maintain the proper use, cleaning, maintenance and storage of all tools. Handle chemicals for designated uses/surfaces
    •Ensure security of any assigned keys
    •All other duties as assigned

    JOB REQUIREMENTS:
    Qualifications
    •Clean and professional appearance
    •Ability to communicate clearly (Speaking and writing)
    •Ability to utilize basic technology including a smartphone and a computer
    •Experience in maintenance or building trades preferred

    Please submit resume and interest to Lynda Cortes at lcortes@amliberty.com or call 713-782-1515.

    Apply Now

  • Part-Time Bartender-Embassy Suites by Hilton - Houston Downtown

    This individual will be responsible for maintaining a Clean and Hospitable environment while servicing our Complimentary Evening Reception and Banquet Bars two to three days a week! This individual must have Basic Bar knowledge and should have prior experience bar tending. We are looking for an outgoing individual that will continue the award winning legacy that this hotel has enjoyed.

    Previous Bar/Banquet Bar Tending Experience. Shifts run 4 PM – 9 PM

    Compensation $8.50/hour + Tips

    Please send resumes or contact Jason Kaminski

    Apply Now

  • Housekeeper-Hilton Garden Inn Energy Corridor

    JOB DESCRIPTION:

    Seeking housekeepers to clean rooms, part time housemen, and part time laundry attendants.

     

    Compensation: $8.25 per hour

     

    Please submit resume and interest to Betty Santiago at emperatriz.santiago@hilton.com or call 281-531-0220.

    Apply Now

  • Front Desk Agent-Hilton Garden Inn Energy Corridor

    JOB DESCRIPTION:

    The Hilton Garden Inn Energy Corridor is seeking full and part time front desk agents. PM shift and AM shift.

    Applicants must be personable, professional, and friendly. Position includes taking reservations, check in and check out of hotel guests, cashiering, handling guest requests, and answering phones. Computer familiarity is necessary. Good phone skills, friendly demeanor a must. Part of the position includes driving our guests to local destinations within 5 miles so applicants should have a valid driver’s license and good driving history.

     It’s a fun busy job with a great team. If you are the right person to join our team please respond to the ad with your resume and contact information.

     

    Compensation: $9.50 per hour

     

    Please submit resume and interest to Rod Leonhardt at rod.leonhardt@hilton.com 

    Apply Now

  • Part Time Bartender-Hilton Garden Inn Energy Corridor

    JOB DESCRIPTION:

    We are seeking friendly bartenders to work in our hotel bar and take excellent care of our guests.

     

    JOB REQUIREMENTS:

    TABC

     

    Compensation: $5.00/hour plus tips

     

    Please submit resume and interest to Rod Leonhardt at rod.leonhardt@hilton.com or call 281-531-0200.

    Apply Now

  • Housekeeping Attendant-Best Western Plus Westchase

    JOB DESCRIPTION:

    Stocks cart to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
    Observes knocking procedures upon entering a guest room.
    Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
    Reports clean rooms to supervisor for inspection.
    Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.
    Secures guest room doors upon exiting the room.
    Keeps the corridors and service area neat at all times.
    Turns in all lost and found items and all guest room keys.
    Adheres to all company policies and procedures.
    Follows safety and security procedures and rules.
    Knows department fire prevention and emergency procedures.
    Utilizes protective equipment.
    Reports unsafe conditions to management.
    Reports accidents, injuries, near-misses, property damage or loss to management.
    Provides for a safe work environment by following all safety and security procedures and rules.
    All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
    Perform any related duties as requested by management.
    Assists other Housekeeping Personnel when need.

    JOB REQUIREMENTS:

    Push Heavy carts.
    Bend and reach to dust, clean and make beds
    Stand and walk for varying lengths of time, often long periods.
    Talk to many different kinds of people to give information, answer questions and provide required services.
    Visually inspect rooms for cleanliness and guest belongings that have been left behind.
    Use written communication skills to mark completed rooms on daily paperwork.
    Move fingers, arms and hands quickly and easily to perform cleaning duties.
    Lift all equipment and supplies on and off cart.

    Compensation $8.00 per hour

    Please submit resume and interest to Lynda Cortes at lcortes@amliberty.com or call 713-782-1515.

    Apply Now

  • Sales Manager-Cypress Bend Resort

    Will have the responsibility of selling group business to the markets of Corporate (except Monroe, LA), Religious, Reunion, Educational and Military. Job function includes:
    -Direct solicitation in the markets mentioned above
    -Sales activities that include solicitation via phone, outside sales calls, sales trips, trade show participation, site visits
    -Prospecting via sales resources in these markets
    -re-soliciting existing accounts via ESP or existing sales software system
    -Participating in weekly sales meetings
    -Meeting and exceeding set monthly sales goals
    -Communicating with departments to ensure best possible meeting experience for clients
    -Represents resort and American Liberty Hospitality in hte community ands at events as required

    At least 2-3 years experience selling group business in the hospitality industry. Resort experience a plus however hotels with at least 15,000-20,000 sq ft of meeting space preferred.

    This is a FT position.
    Compensation: Based upon experience with bonus plan included.

    To apply please contact Randy Rolland at randy.rolland@cypressbend.com

    Apply Now

  • Front Desk Agent-Hampton Inn-Homewood Suites Houston Downtown

    The brand new dual branded Hampton Inn-Homewood Suites Houston Downtown seeks a qualified physical front desk agent with a high level of professionalism and effective decision making .

    Applicant must have strong interpersonal and administrative skills.

    Responsibilities:
    •Register & process guests and their assigned rooms
    •Accommodate guest requests
    •Communicating with hotel staff on the status of guest rooms
    •Up Selling guest rooms and promoting hotel services
    •Handling cash payments
    •Maintain a clean and neat front desk area
    • Knows all safety and emergency procedures, Is aware of accident prevention policies

    To Apply:
    •Submit resume detailing your experience – email resumes to jessica.hobson@hilton.com

    Key Requirements:
    •Please have solid references
    •Successful history as a front desk agent or related hospitality experience
    •Must have a flexible work schedule
    •Flexible schedule
    •Task-driven individual

    Apply Now

  • Bellman-Embassy Suites Houston-Downtown

    *Responsible for delivering packages, luggage, and guest requested items.
    *Responsible for maintaining the cleanliness of and refreshing the suite shop.

    *Must be able to lift packages and/or luggage, occasionally exceeding 50lbs

    Part-Time Hours available
    Compensation: $7.25/hour

    Apply Now

  • Relief Night Auditor-The Sam Houston Curio by Hilton

    Responsible for providing quality guest service as it pertains to checking in/out of hotel; PBX operations to include mail/message service; taking hotel reservations; providing quick efficient problem resolutions; and concierge services in a gracious and professional manner. This position demands accuracy with daily accounting procedures. This position will cover the two nights the main Night Auditor is off, if they are ever sick, or on vacation. The remainder of the shifts will be in the evenings.
    Duties & Responsibilities:
    • Check-in and check-out hotel guests in a confident, professional, and friendly manner.
    • Initiate courtesy call after check-in to ensure guest is satisfied with accommodations as well as offer any assistance.
    • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
    • Provide gracious and efficient telephone service as it relates to general PBX services. Calls should be answered within three rings, always ensuring complete and accurate information.
    • Review arrivals noting special requests and blocking rooms as necessary for VIP and group arrivals.
    • Complete all items as listed on shift checklists.
    • Ensure proper credit card procedures are followed at all times to include credit card authorization/charging.
    • Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash.
    • Advise guest of any messages, mail, faxes, etc. received for them.
    • Communicate service and amenities of the hotel to guests.
    • Accept and record wake-up call requests.
    • Provide Concierge service – fluent knowledge of local restaurants, special events, city attractions, and guest amenities.
    • Knowledgeable of hotel fire and emergency procedures.
    • Keep the front desk as well as lobby areas clean and well organized.
    • Assist with reservations calls in a professional manner.
    • Balance all miscellaneous income departments against vouchers, tape totals, and property management system totals.
    • Initiate Night Audit process in the Property Management system (where applicable).
    • Prepare any/all management reports for hotel management.
    • Perform research on credit card charge-backs as directed by hotel management
    Qualifications:
    • At least 6 months experience in a similar capacity (unless waived by GM).
    • Be able to work in a standing position for long periods of time (up to 8 hours).
    • Ability to perform assigned duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness and work with a minimum of supervision.
    • Ability to satisfactorily communicate in English (speak, read, and write).
    • Ability to accurately compute and manipulate mathematical calculations.
    • Ability to quickly provide problem resolutions to the satisfaction of the guest and hotel.
    • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience and diplomacy to defuse anger.
    • Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at once.
    • Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 50 lbs.; and lift and/or carry or otherwise move packages, boxes, and luggage.
    • Punctuality and regular and reliable attendance.
    • Honesty and Integrity
    Compensation: 10.25-11.25/Hr

    Apply Now

  • Bell Person/Driver-The Sam Houston Curio by Hilton

    The function of a Bellman at The Sam Houston Hotel is to work closely with the Front Desk Staff, Valet Staff, Management and other hotel departments in providing guest assistance with luggage, transportation and shuttle needs and miscellaneous needs. Often the first and last person a guest sees while staying at the hotel is the Bellman. The care and attention that goes with this position is crucial to the success of a hotel as they convey a critical message to the guests about the property’s commitment to service.
    Duties & Responsibilities:
    • Greet guests in a friendly manner and offer assistance with luggage
    • Operate and help maintain the hotel’s courtesy shuttle
    • Baggage handling, delivery and storage
    • Communicate with other departments in a friendly and professional manner
    • Be aware of local attractions and restaurants and make recommendations to guests when asked
    • Accurately communicate with other shifts regarding issues arising from day to day operations
    • Other duties as required
    Qualifications:
    • Previous hospitality experience preferred
    • You must have a clean driving record
    • Strong communication skills in English, both written and verbal essential
    • Ability to work in a multi-tasking, fast paced environment
    • Demonstrated strong customer service skills and the spirit of hospitality
    • Ability to work all shifts, including weekends, evenings, and holidays
    Physical demands:
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to stand, walk, sit, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk and hear. The employee must occasionally lift and or move 25 – 50 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and an ability to adjust focus. Proper legal driving maneuvers and ability to drive, park, move and assist others in and out of the hotel shuttle will also be necessary job functions.
    Work Environment:
    While performing this job, the employee is exposed to weather conditions prevalent in Houston, TX at all times of year. The job will work inside and outside at any and all shifts. The noise level in the work environment may vary.
    Compensation: $6.00/hour plus Tips

    Apply Now

  • Housekeeper-Beaumont, TX

    Property Name:  Howard Johnson Beaumont

    Job Responsibilities:
    • Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
    • Ensure all rooms are cared for and inspected according to standards
    • Protect equipment and make sure there are no inadequacies
    • Notify superiors on any damages, deficits and disturbances
    • Deal with reasonable complaints/requests with professionalism and patience
    • Check stocking levels of all consumables and replace when appropriate
    • Adhere strictly to rules regarding health and safety and be aware of any company-related practices

    Job Requirements:
    • Ability to work with little supervision and maintain a high level of performance
    • Customer-oriented and friendly
    • Prioritization and time management skills
    • Working quickly without compromising quality

    Department:
    Housekeeping

    Supervisor:
    No

    Management/Non-Management:
    Non-Management

    Status:
    Full Time

    Job Pay Rate:
    $7.75 per hour

    Apply Now

  • Housekeeper-Beaumont, TX

    Property Name:  Days Inn Beaumont

    Job Responsibilities:
    • Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
    • Ensure all rooms are cared for and inspected according to standards
    • Protect equipment and make sure there are no inadequacies
    • Notify superiors on any damages, deficits and disturbances
    • Deal with reasonable complaints/requests with professionalism and patience
    • Check stocking levels of all consumables and replace when appropriate
    • Adhere strictly to rules regarding health and safety and be aware of any company-related practices

    Job Requirements:
    • Ability to work with little supervision and maintain a high level of performance
    • Customer-oriented and friendly
    • Prioritization and time management skills
    • Working quickly without compromising quality

    Department:
    Housekeeping

    Supervisor:
    No

    Management/Non-Management:
    Non-Management

    Status:
    Full Time

    Job Pay Rate:
    $7.75 per hour

    Apply Now

  • Room Attendant-Galveston, TX

    Property Name:  DoubleTree Galveston Beach

    Job Responsibilities:
    • Always act with the guest in mind doing what it takes to MAKE IT RIGHT and Create A Rewarding Experience
    • Thoroughly clean rooms, bathrooms and balconies to standard
    • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
    • Remove all trash and dirty linen from guestrooms and hallways.
    • Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).
    • Restock housekeeping cleaning cart for next day’s use.
    • Replenish chemical bottles.
    • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
    • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager
    • Handle items for “Lost and Found” according to standards.
    • Other relevant duties as assigned

    Job Requirements:
    • Must have flexibility in scheduling including nights, holidays and weekends
    • Prior Housekeeping in a Hotel preferred
    • Must be able to lift and carry up to 30 lbs without assistance

    Department:
    Housekeeping

    Supervisor:
    No

    Management/Non-Management:
    Non-Management

    Status:
    Full Time

    Job Pay Rate:
    $9 per hour

    Apply Now

  • Barback-Galveston, TX

    Property Name:  DoubleTree Galveston Beach

    Job Responsibilities:
    • Always act with the Guest in Mind ensuring 100% satisfaction
    • Get ice for all wells
    • Assist in preparation of fruit trays and garnishes including plenty of backup
    • Stock the bar with beer, liquor, wine, glassware, juices, etc… as needed and have plenty of backup to complete each shift
    • Place trash cans in designated areas and empty as needed
    • Remove and wash glassware from bar top and tables as permitted
    • Assist in keeping bar top and tables wiped down and free from clutter
    • Remove all trash and boxes at end of shift
    • Stock and organize beer, liquor, wine, glassware, juices at end of shift
    • Other relevant duties as assigned

    Job Requirements:
    • Must be 18 years or older
    • Must have or be able to obtain a valid TABC license
    • Must be able to lift and carry 50 lbs without assistance
    • Must be willing to work flexible shifts, including nights, weekends and holidays

    Department:
    Food & Beverage

    Supervisor:
    No

    Management/Non-Management:
    Non-Management

    Status:
    Full Time

    Job Pay Rate:
    $6 per hour plus tip share

    Apply Now

Top