Food & Beverage Supervisor

Responsible for overall PM shift supervisory related tasks and duties related to the successful production, service delivery, team assessment, and revenue reporting for resort food and beverage outlets, in room dining, and private dining for an island beachfront resort and pool bar.

Who We Are

American Liberty Hospitality is searching for a qualified candidate to support the food and beverage activities at Galveston’s Doubletree by Hilton Galveston Beach and its Longboard Pool bar.

Re-opened in 2015 as one of Hilton Doubletree’s superior branded resorts on Galveston Island’s historic Seawall, the Doubletree features one of Island Famous’ 5 food and beverage venues that includes The Spot.

This destination resort features a trendy island retro chic design within it 97 guestrooms and suites.  All accommodations face the Gulf of Mexico and offer balcony seats on all guestroom floors above the main floor.  A swim up bar offers refreshing tropical drinks, tapas, and casual dining.  Chaise lounges are immersed in the shallow perimeter of the swimming feature.  In the evening, a large flaming fire pit, provides nocturnal ambiance to the beachfront lawn environment.

Job Description

Manage the PM service deployment of the food and beverage department from the Island Famous Longboard Pool while maintaining overall responsibility for food and beverage services throughout the hotel.

Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members. Retain, reward and motivate employees within the various outlets who exceed guest expectations. Promote a fun work environment.

Assist with the implementation of company programs and manage the operations of the Lounge, and any other F & B outlet as required to ensure compliance with standard operating procedures, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).

Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.

Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.

·         Comply with attendance rules and be available to work on a regular basis.

·         Perform any other job related duties as assigned.

Qualifications:

·         More than two years of post-high school education.

·         Two years of full employment in a related position with this company or other organization(s).

·         Hotel experience preferred.

·         Supervision/ management communication skills are required.

·         Ability to make occasional decisions which are generally guided by established policy and procedures.

·         Command of the English language both written and verbal.

·         Assist the Director of Food & Beverage & General Manager with maintaining a robust online presence via social media sites including Facebook, Twitter, and Instagram et al.

Benefits:

American Liberty is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment – you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family’s needs as well as vacation/Sick/Holiday benefits. For your financial wellness ALH provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan, and hospitality discounts provide additional incentives for choosing ALH as the employer of your future.

Service Culture:

At the DoubleTree, we anticipate and deliver exceptional service consistently and intuitively service each guest, associate, visitor, tourist, and client.  We greet each guest promptly, courteously, graciously with eye contact and a smile.

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