Coveted Award Celebrates Company’s Top Performing Properties
April 17, 2024 – The Hilton Garden Inn Houston Medical Center has been recognized with the Hilton Award of Excellence. The prestigious award recognizes the top 5% of properties that exemplify the spirit of hospitality and excel in all brand requirements. It also reflects the property’s emphasis on service and commitment to care.
Jill Maxwell, director of sales and marketing for the property, said the team is honored to receive the recognition and believes the award is a direct reflection of the level of customer service provided.
“The team takes pride in providing the highest level of service to our guests, day in and day out,” Maxwell said. “From the moment we welcome a guest into the building to ensuring they have a comfortable, convenient stay, we work to deliver truly memorable experiences.”
Stephanie Toller Negrete, director of owner relations for Hilton, said this embodiment of Hilton’s mission and core values contributed to the Hilton Garden Inn Houston Medical Center’s success.
“This property is clearly honoring Conrad Hilton’s mission to fill the earth with the light and warmth of hospitality,” she said.
The Hilton Garden Inn Houston Medical Center is housed on the Michael E. DeBakey Veteran Affairs Medical Center, just minutes from the world-renowned Texas Medical Center and high-
profile destinations such as NRG Stadium, Minute Maid Park, the Museum District and downtown Houston. The property was built in 2022 and specially designed to meet the needs of the surrounding community, including medical professionals, patients, and both business and leisure travelers.
Part of a dual-branded building owned and operated by American Liberty Hospitality, the property features a full-service bar and grille, heated outdoor swimming pool, 500-car parking garage and complimentary shuttle to the medical center.
The Hilton Garden Inn Houston Medical Center is also part of Hilton Honors®, the award-winning guest loyalty program for Hilton’s 22 world-class brands. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else and free standard Wi-Fi.
Members also have access to contactless technology exclusively through the industry-leading Hilton Honors mobile app, where Hilton Honors members can check in, choose their room and access their room using Digital Key.
Read more about Hilton Garden Inn at stories.hilton.com.